For the complete documentation index, see llms.txt. This page is also available as Markdown.

Devices

This overview helps users understand how to manage device info and warranties efficiently via the Devices page.

Actions

Action
Description

Import CSV

This will allow you to import a CSV of devices if you need to utilize COW outside of one of the supported Integrations. See CSV Import for more information.

Sync Devices

Syncs the device list from your PSA to fill the table with the latest info based on the filters that you set during configuration.

Device Lifecycle Report

Generates a PDF lifecycle report. This is fully brandable with your own custom logo and primary color scheme. Select the client, report currency, and average replacement cost to update the PDF. Once completed, click Download PDF to save your copy.

Dashboard

Component
Description

Total Devices

Displays the total # of devices identified from the import.

Percentage OK

Shows the % of devices with valid warranties.

Active Devices

Displays the # of devices with active warranties.

Expired Devices

Displays the # of devices with expired warranties.

Sync Status Bar

This bar will show you the status of your warranty sync. It shows the current stage of the sync process along with a percentage of completion.

Clients and Devices Table

The table provides detailed information about each device, with functionality to search, filter, sort, and manage data effectively.

Table Details

Column
Description

Client

Displays the name of the client associated with each device.

Serial

Shows the unique serial number of each device.

Manufacturer

Indicates the manufacturer of the device.

Last Warranty Lookup

The date when the warranty was last checked.

Expires in (days)

Number of days remaining before the warranty expires. Will display as a negative number for already expired warranties.

Status

Current status of the device’s warranty (e.g., No lookup performed).

Start Date

The start date of the device’s warranty.

End Date

The expiration date of the warranty.

Warranty Type

Describes the type of warranty (e.g., Unknown).

Table Features

Feature
Description

Search Bar

Quickly find devices by entering keywords such as client name, serial number, or manufacturer.

Show / Hide Filters

Show or hide filters to refine the device list based on various in-line criteria at once like client, serial number, and manufacturer

Show / Hide Columns

Customize your view by showing or hiding specific columns for a tailored display of information.

Density Toggle

Adjust the table density for compact or comfortable viewing

Density Toggle

Export the table data to a PDF file for offline viewing or sharing or a CSV file for further processing.

Table Actions

Action
Description
Bulk Action Available

Get Warranty

Fetches the latest warranty details for the selected device from the CyberDrain Warranty API.

Delete Device(s)

Removes the device from the list. Use this action with caution, as it cannot be undone.

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