> For the complete documentation index, see [llms.txt](https://docs.cow.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cow.tech/inputs/psa-integrations/autotask-psa.md).

# Autotask PSA

## Introduction

Integrating Autotask with COW allows you to seamlessly synchronize your device and warranty data, ensuring that your information is up-to-date and accurately managed. This guide will walk you through the steps required to set up and configure your Autotask integration.

## Prerequisites

Before you begin the integration process, ensure you have the following information ready:

* **Autotask API Username**: Enter your Autotask API username.
* **Autotask API Password**: Enter your API password securely.

### Setup

{% @storylane/embed subdomain="app" linkValue="ebsdzzqwe5z1" url="<https://app.storylane.io/share/ebsdzzqwe5z1>" %}


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