> For the complete documentation index, see [llms.txt](https://docs.cow.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cow.tech/getting-started/readme.md).

# Introduction

## What Does It Do?

COW is designed to streamline the management of device warranties for CyberDrain [Supported Device Types](/troubleshooting/supported-device-types.md). Here's a breakdown of its core functionalities:

### Warranty Tracking

* **Seamless Warranty Maintenance**: COW collects and updates the warranty statuses for your devices, ensuring you have the latest information at your fingertips.
* **Timely Notifications**: Receive alerts and notifications and a unified dashboard to keep you informed about devices in need of attention.

### Integration with PSA Tools

* **PSA Synchronisation**: Integrate with PSA tools such as [Autotask PSA](/using-cow/navigation/integrations/autotask-psa.md), [ConnectWise PSA](/using-cow/navigation/integrations/connectwise-psa.md), and [HaloPSA](/using-cow/navigation/integrations/halopsa.md) allowing for smooth data synchronization and management.
* **Enhanced Flexibility**: Choose the configuration of clients and types that best fits your business needs for optimized operations.

### CSV Import / Export

* **Manual Data Import**: COW supports [CSV Import](/using-cow/navigation/devices/csv-import.md). Use it for a one-off data reconciliation, or when you don't use one of the supported [Integrations](/using-cow/navigation/integrations.md).
* **Export Updated CSVs:** Download the updated list of data from your [Devices](/using-cow/navigation/devices.md) page once COW has gone and collected all the warranty details and imported them for you.

## What It Does Not Do

It's right there in the name. COW is *Only Warranties.* While it strives to provide a reliable efficient and affordable warranty management tool, there are some limitations to be aware of:

* **Custom Reporting**: The tool is not designed to create extensive vCIO reports.
* **Support for Non-Listed Vendors**: The tool currently supports only certain [Supported Device Types](/troubleshooting/supported-device-types.md).

***

## Pricing Tiers

COW has three subscription tiers. You can see your current tier, and subscribe or cancel, on the **Subscription** tab of [Settings](/using-cow/navigation/settings.md).

### Free Tier

* **Up to 250 Devices**: Manage up to 250 devices at no cost, for a smaller MSP or a proof of concept.
* **No Dedicated Support:** The free tier has no email support. Ask questions in the CyberDrain Discord instead.

### Pro Tier

* **$69 per Month**: Taxes apply for businesses based in the Netherlands.
* **Unlimited Devices**: A fair use policy applies, with a default limit of 50,000 devices.
* **Email Support**: **Email Support** appears in the help menu on the [Menu Bar](/using-cow/navigation/menu-bar.md).

### Vendor Tier

* **Custom Pricing**: Includes API access and unlimited devices. Click **Contact Us** on the **Subscription** tab to ask about the plan.


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