# Introduction

## What Does It Do?

COW is designed to streamline the management of device warranties for CyberDrain [Supported Device Types](/troubleshooting/supported-device-types.md). Here's a breakdown of its core functionalities:

#### Warranty Tracking

* **Seamless Warranty Maintenance**: COW collects and updates the warranty statuses for your devices, ensuring you have the latest information at your fingertips.
* **Timely Notifications**: Receive alerts and notifications and a unified dashboard to keep you informed about devices in need of attention.

#### Integration with PSA Tools

* **Effortless Synchronization**: Integrate with popular PSA tools like [Autotask PSA](/inputs/psa-integrations/autotask-psa.md), [ConnectWise PSA](/inputs/psa-integrations/connectwise-psa.md), and [HaloPSA](/inputs/psa-integrations/halopsa.md) allowing for smooth data synchronization and management.
* **Enhanced Flexibility**: Choose the configuration of clients and types that best fits your business needs for optimized operations.

#### CSV Import / Export

* **Manual Data Import**: COW supports [CSV Import](/inputs/csv-import.md). This is ideal for a more customized approach, for a one-time data reconciliation, or those not using one of the supported [PSA Integrations](/inputs/psa-integrations.md).
* **Export Updated CSVs:** Download the updated list of data from your [Devices](/getting-started/navigation/devices.md) page once COW has gone and collected all the warranty details and imported them for you.

## What It Does Not Do

It's right there in the name. COW is *Only Warranties.* While it strives to provide a reliable efficient and affordable warranty management tool, there are some limitations to be aware of:

* **Custom Reporting**: The tool is not designed to create extensive vCIO reports.
* **Support for Non-Listed Vendors**: The tool currently supports only certain [Supported Device Types](/troubleshooting/supported-device-types.md).

***

## Pricing Tiers

COW offers flexible pricing to accommodate various needs. Small shop managing less than 250 devices? Good news: You can use COW completely free!

### Free Tier

* **Up to 250 Devices**: Manage up to 250 devices at no cost. This is perfect for smaller MSPs or those looking to conduct a proof of concept.
* **No Support:** The free version does not come with dedicated support, you are welcome to join the Discord to engage with other users.

### Pro Teir

* **$69 per Month**: For just $69 a month, enjoy the ability to manage  up to 50,000 devices.
* **Scalable Solution**: Ideal for growing MSPs looking for scalable device management.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cow.tech/getting-started/introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.